Privacy Policy

Last updated: January 2024

Introduction

At Bizily ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our time tracking and invoicing service.

Information We Collect

Information You Provide

• Account Information: Name, email address, company name, phone number
• Billing Information: Payment details (processed securely through Stripe)
• Profile Information: Professional details, preferences, settings
• Business Data: Clients, projects, time entries, invoices, and related business information
• Communications: Support requests, feedback, and correspondence with us

Information We Collect Automatically

• Usage Data: How you interact with our service, features used, time spent
• Device Information: IP address, browser type, operating system, device identifiers
• Log Data: Server logs, error reports, performance metrics
• Cookies: Session cookies, preference cookies, and analytics cookies

How We Use Your Information

Service Provision

• Provide and maintain our time tracking and invoicing service
• Process payments and manage your subscription
• Authenticate your identity and manage your account
• Enable collaboration features with team members

Communication

• Send important service updates and notifications
• Respond to your support requests and inquiries
• Send billing and payment-related communications
• Provide product updates and feature announcements (with your consent)

Improvement and Analytics

• Analyze usage patterns to improve our service
• Monitor service performance and troubleshoot issues
• Develop new features and functionality
• Conduct research and analytics (with anonymized data)

Information Sharing

We do not sell, rent, or share your personal information with third parties except in the following circumstances:

Service Providers

• Payment Processing: Stripe for secure payment processing
• Email Services: Email service providers for transactional emails
• Cloud Infrastructure: Hosting and database providers for service operation
• Analytics: Analytics providers to understand usage patterns (anonymized data only)

Legal Requirements

We may disclose your information if required by law, court order, or to protect our rights, property, or safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

Data Security

We implement industry-standard security measures to protect your information:

• Encryption: Data encrypted in transit and at rest
• Access Controls: Strict access controls and authentication
• Regular Audits: Security audits and vulnerability assessments
• Secure Infrastructure: SOC 2 compliant hosting providers
• Employee Training: Regular security training for our team

Data Retention

We retain your information for as long as necessary to provide our services and fulfill legal obligations:

• Account Data: Retained while your account is active
• Business Data: Retained for 7 years after account closure for legal and tax purposes
• Communication Data: Support tickets retained for 3 years
• Analytics Data: Anonymized usage data retained for service improvement

Your Rights

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request export of your data in a portable format
• Opt-out: Opt out of marketing communications
• Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us at privacy@bizi.ly.

Cookies and Tracking

We use cookies and similar technologies to:

• Maintain your login session
• Remember your preferences
• Analyze service usage
• Improve user experience

You can control cookies through your browser settings. Note that disabling cookies may affect service functionality.

International Data Transfers

Our service is hosted in the United States. If you are accessing our service from outside the U.S., your information may be transferred to, stored, and processed in the United States. We implement appropriate safeguards to protect your information during international transfers.

Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through our service. Your continued use of our service after such modifications constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

• Email: privacy@bizi.ly
• Support: support@bizi.ly
• General: hello@bizi.ly

Data Protection Officer

For users in the European Union, you may contact our Data Protection Officer at dpo@bizi.ly for any data protection related inquiries.