Privacy Policy
Last updated: August 2026
TL;DR
We don't sell your data or make money off it. We use it to run the service for you —
a few vendors we rely on (payment processing, email, and AI-assisted reporting if you
use that feature) see the minimum needed to do their job, never more. Our team can
access your data because we have to in order to support you. In short: you are not the
product, you are the customer, and Bizily is for you.
Introduction
At Bizily ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our time tracking and invoicing service.
Information We Collect
Information You Provide
- Account Information: Name, email address, company name, phone number
- Billing Information: Payment details (processed securely through Stripe)
- Profile Information: Professional details, preferences, settings
- Business Data: Clients, projects, time entries, invoices, and related business information
- Communications: Support requests, feedback, and correspondence with us
Information We Collect Automatically
- Usage Data: How you interact with our service, features used, time spent
- Device Information: IP address, browser type, operating system, device identifiers
- Log Data: Server logs, error reports, performance metrics
- Cookies: Session cookies, preference cookies, and analytics cookies
How We Use Your Information
Service Provision
- Provide and maintain our time tracking and invoicing service
- Process payments and manage your subscription
- Authenticate your identity and manage your account
- Enable collaboration features with team members
Communication
- Send important service updates and notifications
- Respond to your support requests and inquiries
- Send billing and payment-related communications
- Provide product updates and feature announcements (with your consent)
Improvement and Analytics
- Analyze usage patterns to improve our service
- Monitor service performance and troubleshoot issues
- Develop new features and functionality
- Conduct research and analytics (with anonymized data)
Information Sharing
We do not sell, rent, or share your personal information with third parties except in the following circumstances:
Service Providers
- Payment Processing: Stripe for secure payment processing
- Email Services: Resend for transactional emails (invoices, notifications, account correspondence)
- AI-Assisted Reporting: If you use our AI reporting feature, the metadata needed to answer your question (not your raw business records) is sent to OpenAI to generate the response
- Cloud Infrastructure: Our hosting provider for service operation
- Analytics: Analytics providers to understand usage patterns (anonymized data only)
Legal Requirements
We may disclose your information if required by law, court order, or to protect our rights, property, or safety.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
Data Security
We implement reasonable security measures to protect your information:
- Encryption in Transit: Data is encrypted in transit (HTTPS/TLS)
- Access Controls: Access to production systems and data is restricted to authorized personnel
- Tenant Isolation: Each customer's data is stored in a dedicated, isolated database
As a small team, we do not currently hold formal certifications such as SOC 2, and we have not
implemented at-rest encryption of the underlying database files. If either of these matters for
your use case, contact us at privacy@bizi.ly before signing up.
Data Retention
We retain your information for as long as necessary to provide our services and fulfill legal obligations:
- Account Data: Retained while your account is active
- Business Data: Retained for 7 years after account closure for legal and tax purposes
- Communication Data: Support tickets retained for 3 years
- Analytics Data: Anonymized usage data retained for service improvement
Your Rights
You have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request export of your data in a portable format
- Opt-out: Opt out of marketing communications
- Restriction: Request restriction of processing in certain circumstances
To exercise these rights, please contact us at privacy@bizi.ly.
Cookies and Tracking
We use cookies and similar technologies to:
- Maintain your login session
- Remember your preferences
- Analyze service usage
- Improve user experience
You can control cookies through your browser settings. Note that disabling cookies may affect service functionality.
International Data Transfers
Our service is hosted in the United States. If you are accessing our service from outside the U.S.,
your information may be transferred to, stored, and processed in the United States. We implement
appropriate safeguards to protect your information during international transfers.
Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect
personal information from children under 13. If you believe we have collected information
from a child under 13, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes
by email or through our service. Your continued use of our service after such modifications
constitutes your acceptance of the updated Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
